Stylist: Problems with clients in the sessions? Solve them like this!

Hello, stylist. We know that in your client sessions sometimes things don't go exactly as planned, but don't worry! The good news is that most of the problems are very common and, best of all, solvable.

Today I want to talk to you about those little stumbles and how to turn them into simple anecdotes. Let's turn them around together!

1. Lack of clear communication

Problem: Sometimes, your clients don't know exactly what to expect from the session, and that can lead to confusion. But don't worry, it's more common than it seems!

Solution: From the beginning, clarify what you will do and what they can expect from your sessions. Explain each step, listen to them carefully and make sure you are both on the same page - everything will flow better when communication is clear!

2. Customer discomfort or uncertainty

Problem: Sometimes, your clients feel insecure about their body or the idea of trying something new. It's normal for them to have their doubts, but here you are to guide them!

Solution: Talk to them in a close and positive way. Reinforce their confidence by highlighting what already looks good on them, and explain why your suggestions will make them look amazing. A relaxed and empathetic atmosphere works wonders.

3. Problems with suggested clothes

Problem: Your customer may not always agree with the way you recommend to dress or the colors you recommend. Relax, it happens all the time!

Solution: If she does not like a clothes, encourage her, explain why you recommend it with technical explanations, try to tell her to try on the clothes to see how it fits and make it easier for her to change her mind. If she still doesn't like it, look for a way to add accessories or complements that reinforce her tranquility with the clothes.

4. Difficulties with client's self-image

Problem: Sometimes, your clients arrive with expectations that are a little out of touch with reality or are unhappy with their current appearance.

Solution: Help them see the best in themselves. With a gentle touch, you can adjust those expectations and guide them to see what looks best on them. Remember: sometimes they just need a little bit of your professional insight to feel better.

5. Technical or logistical challenges

Problem: A poorly lit or uncomfortable space can ruin even the best clothing choices.

Solution: If the location is not ideal, look for quick solutions. You can take a mirror with you to reflect the light better or look for more flattering angles. The important thing is that your customers feel good and can really appreciate what they are tasting.

6. Third-party interference

Problem: Sometimes the client's friends or family members have opinions that clash with your recommendations. It happens!

Solution: Listen, but don't lose focus. Remember that the customer has the final say, but he or she also trusts you. Explain why your suggestions are best for him or her, and focus the conversation back to his or her benefit.

7. Economic difficulties

Problem: Sometimes the client's budget doesn't fit the clothes you suggest. Don't get overwhelmed, it's a manageable issue!

Solution: Clarify from the beginning what your budget is and adjust your recommendations to fit. Remember that style doesn't always mean spending more; with creativity you can achieve amazing looks without breaking the bank.

8. Timing problems

Problem: Is the session too short or too long? It happens more often than you think!

Solution: Plan your time well and organize the session by priorities. If something takes a long time, keep the focus on what is most important so that the client gets the best out of your consultancy, without rushing or getting tired.

9. Emotional or psychological reactions

Problem: Sometimes the client reacts emotionally to the rebranding process. It may be difficult for them to assimilate the new proposals.

Solution: Give him time. Walk him through the process and make him feel that you are there to help him. Make him part of the experience, allow him to express himself and adjust as necessary to make him feel comfortable with the changes.

10. Insufficient confidence in the stylist

Problem: If the client does not trust you from the beginning, he may reject your suggestions.

Solution: Earn their trust from minute one. Show examples of your work and clearly explain why you are making each recommendation. With transparency and empathy, you will create a solid and professional relationship.

11. Social or cultural pressure

Problem: Sometimes customer expectations are conditioned by cultural influences or social networks.

Solution: Listen carefully to their needs and find a balance. Your suggestions can be adapted to their context without sacrificing style or personality, the key is balance!

12. Problems with the organization of the session

Problem: Lack of planning or last minute changes can disrupt the session.

Solution: Take time to prepare well for each session, and if last minute changes arise, take a deep breath. Be flexible, but always have a structure in mind so that everything flows smoothly.

And there you have it, stylist. These are problems we've all faced at one time or another, but you see, with a little tweaking and a good attitude, it all works out! Next time you're faced with one of these challenges, remember that you have the tools to turn any inconvenience into an opportunity to shine. Let's make your sessions unforgettable!